IT Support Associate @COERA

Overview

We are seeking a versatile and motivated IT professional eager to develop their skills in IT Support. This role is perfect for a final-year student or recent graduate with a technical background, offering the flexibility of a part-time schedule (4-6 hours/day). You’ll gain hands-on experience in technical support and troubleshooting for our IT department.

The ideal candidate will be proactive, adaptable, and organized, with strong problem-solving abilities and excellent communication skills in both Romanian and English. If you're passionate about technology, enjoy working autonomously, and want to grow in a dynamic environment, we encourage you to apply and become an integral part of our team.

Responsibilities

○ Implement and maintain security and networking tools across employee devices.

○ Assist with network device setup and configuration.

○ Manage IT inventory, acquisitions, and servicing.

○ Provide technical support for hardware and software issues, escalating as needed internally or with the vendors.

○ Guide employees in using IT equipment during on-boarding and off-boarding.

○ Ensure hardware and software needs are met in the company.

○ Review and update system use guidelines.

○ Conduct routine security checks on systems.

○ Collaborate with internal stakeholders including LT, project leads, and HR.

Qualifications

○ Final year student or recent graduate from a technical faculty.

○ Genuine interest and passion for technology.

○ Previous internship or project experience in development, QA automation or IT support is a plus.

○ Any relevant ITIL certifications are a plus.

Knowledge, skills, and competencies.

○ Proficiency in macOS primarily and Windows.

○ Basic understanding of hardware components and maintenance tools.

○ Basic networking knowledge and understanding of basic networking infrastructure.

○ Basic shell scripting knowledge.

○ Reliable with professionalism and strong work ethic.

○ Highly organized with the ability to prioritize tasks effectively.

○ Excellent verbal and written communication skills in both Romanian and English.

○ Independent and motivated to complete tasks.

○ Use logic and reasoning to identify alternate solutions.

○ Adaptable to change and results/detail-oriented.

○ Able to be flexible with the schedule to accommodate workflow demands.

○ Open to learning and adapting to new tools and technologies.

○ Excellent communication and interpersonal skills.

Additional Information

○ Application deadline: 05.12.2024.

○ Part-time working contract (4-6h/day).

○ Starting date: January-February 2025.

○ For this role, working in the office is expected, with remote work considered an exception.

Apply here.